Zapier's network effect (millions of integrations locked in) makes it a moat fortress that compounds with scale, while Retool's moat is primarily design/UX polish—easier to match if you throw enough eng at it.
You can clone the homepage in an afternoon; you cannot clone a decade-old integration marketplace connecting 9,000 apps that took $1.4M in funding and a decade to build into a $5B company.
Full teardown →You can clone the brochure in an afternoon; the actual product is a $3.2B, 400-person, 9-year engineering effort you will never prompt into existence.
Full teardown →